Booking terms

Thank you for choosing to book with Vila Oasis Verde!

We look forward to welcoming you to our family property.

By making this booking you are entering an agreement with us.

Please read our terms and conditions below as they apply to the contract we will enter.

Your contract is with us, FamousOasis, Lda. PT513003673, Rua Pôr do Sol no 14, 2530-077 Lourinha, Portugal.

Making Your Booking

You may request a booking in person, by telephone, by e-mail, or in writing.

Bookings are non-transferable.

A contract is only formed between you and us when we accept your booking request. No booking request shall be binding on us and no contract shall be formed unless and until we have received an advance or all of the price of your booking in advance. By making a booking request you acknowledge you understand and agree to our terms and conditions applicable to this contract.

If you have any special requirements (for example, because of infirmity or disability) please let us know at the time of booking. We will endeavour to accommodate your requirements, but our ability to do so is dependant on what these are and on the availability of a suitable room.

You must be at least 18 years old to make a booking.

Price

The price for each holiday home per night is (except in the case of obvious errors) as notified to you at the time of your booking. All charges are inclusive of IVA.

The price does not include the cost of any other of our chargeable services which you might use during your stay. You will be charged for any use you make of these services at the rates current at the time of your stay.

Payment

The price of your booking is payable in full one month before the day of arrival, less any advance payments we might have already received from you. In case there is less than one month before the day of your arrival, the full amount has to be paid immediately. In case a payment has not been made in time, we reserve the right to cancel your booking without refund.

Payment may be made in cash or by bank transfer as agreed upon at the time of your booking.

Check in and check out

You need to notify us at the latest one day before the day of your arrival about your estimated time of arrival. Please let us know if you are likely to arrive after 10pm, this will be considered a late arrival. A late arrival is charged at 20 Euros.

Your guest house will normally be available for you from 4pm on your scheduled day of arrival. An early arrival maybe possible for an extra cost of 20 EUR, check with us for availability.

Unless we specifically agree otherwise with you, you must vacate your room by 10am on your scheduled day of departure. If you do not do so, you will be charged for one further night’s accommodation.

Keys must be returned to reception on departure, failing to do so, will incur a charge of 50 Euros.

Cancellation By You

You may cancel your booking at any time until one month before the scheduled day of arrival with a cancellation charge of 30% of the total booking price. Cancellation within one (1) month of arrival is non-refundable. Cancellation must be done in writing, by letter or email and cannot be done by telephone.

No Smoking

Smoking is not allowed in any of our rooms. If you smoke in your room, we shall charge you an additional 100 Euros to cover the costs of having the room cleaned.

Animals

No animals are allowed in our guest houses.

Events Outside Our Control

We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our contract with you that is caused by events outside our reasonable control (such as serious damage to our premises, serious adverse weather conditions, a pandemic or epidemic, or interruption or failure of utility services such as electric power, gas or water).

Our Liability To You

Other than in the circumstances set out above in the paragraph “Events Outside Our Control”, in the event that a house is not available by your scheduled check-in time, our sole liability will be to use reasonable endeavours to offer you alternative accommodation at another nearby venue of a similar standard for a similar price.

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Subject to the next paragraph, our total liability to you for any loss you suffer will be limited to the total price of your booking. We will not be liable for any losses which were not reasonably foreseeable to both you and us when the contract was entered into, or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on our part.

Nothing in these terms excludes or limits in any way our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or limit (or attempt to exclude or limit) our liability.

We are not liable for burglary, it is the guest that needs to make sure they take all necessary prevention measures and make sure they have valuable possessions properly insured.

Your Liability To Us

Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents or to other of our property. You have to report any incidents or damages when they occur. We do not normally charge for minor breakages, but we may charge you for repair or making good if the damage or breakage is significant or when you fail to report them.

Privacy Policy

Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.

General

Any error or omission in any information or document issued by us shall be subject to correction provided that the correction does not materially affect the contract.

If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

No person who is not a party to our contract with you shall have any rights under or in connection with it.

All written communications by you to us must be sent by post to Vila Oasis Verde, Rua Por do Sol no 14, 2530-077 Lourinhã, Portugal,  or by e-mail to info@vilaoasisverde.com (or to such other address that we may notify to you). We may send written communications to you at either the e-mail or postal address you give us.

In these terms a “working day” means a day other than a Saturday, Sunday or public holiday in Portugal.

These terms shall be governed by Portuguese law and shall be subject to the non-exclusive jurisdiction of the Portuguese courts.